Skill 

Performance 

Criteria 

Description 

Reading

1.1, 1.2, 1.4, 3.1, 3.2

• Identifies and interprets information from complex texts including legislation, organisational policies and procedures
• Compares final output with original notes to check for accuracy

Writing

1.1-1.5, 3.2, 3.3

• Addresses the context, purpose and audience when generating a range of texts
• Prepares complex texts from notes using appropriate structure, and accurate spelling, grammar and punctuation
• Records notes of meeting proceedings according to organisational requirements
• Edits and corrects own work to ensure accuracy

Oral Communication

2.1-2.4

• Participates in verbal exchanges using appropriate style, tone and vocabulary for audience, context and purpose
• Listens for specific information during meetings
• Asks questions and listens to responses to clarify understanding

Numeracy

1.4, 1.5, 3.2, 3.3

• Recognises and interprets numerical information related to timeframes and budgets

Navigate the work of work

1.3, 2.1, 2.4, 3.1, 3.2

• Recognises and responds to both explicit and implicit organisational procedures and protocols and legislative/regulatory requirements

Interact with others

1.3, 1.5, 2.3, 3.2

• Selects the appropriate form, channel and mode of communication for a specific purpose relevant to own role
• Cooperates with others as part of familiar activities, playing an active role in facilitating group interaction

Get the work done

1.1, 1.3, 1.4, 1.5, 2.1, 2.2, 2.4, 3.1, 3.2, 3.3

• Applies formal processes when planning complex tasks, producing plans with logically sequenced steps, reflecting an awareness of time constraints
• Recognises and takes responsibility for addressing predictable problems in familiar work contexts